Safety Center

Trade safely on CIBERIA

CIBERIA is built around Caribbean commerce realities. Whether you are buying or selling, these guidelines help you navigate the marketplace with confidence — from verified profiles and trust scores to secure exchanges and reporting tools.

For Buyers

Protect yourself when browsing listings and making purchases.

  • Check seller verification

    Look for the verified badge and trust score on the seller profile. Verified sellers have completed Government ID verification.

  • Review trust scores

    A seller trust score reflects completed orders, ratings, and account standing. Higher scores indicate a more established marketplace participant.

  • Meet in public places

    For in-person exchanges, choose a well-lit public location. Bring a friend if possible and inspect items before completing the transaction.

  • Use CIBERIA channels

    Keep communication and transactions within CIBERIA. Avoid moving to external payment apps or messaging platforms where protections do not apply.

  • Report concerns

    If a listing or seller seems suspicious, use the reporting tools available on listing pages. Reports help keep the marketplace safe for everyone.

For Sellers

Build trust and protect your account while selling on CIBERIA.

  • Complete verification

    Government ID verification unlocks seller tools and shows buyers you are a trusted, accountable marketplace participant.

  • Maintain your trust score

    Fulfil orders promptly, communicate clearly, and resolve disputes fairly. Completed orders and positive ratings grow your trust score over time.

  • Describe listings accurately

    Clear titles, honest descriptions, and real photos reduce disputes and build buyer confidence. Misleading listings can result in account restrictions.

  • Confirm before exchange

    For in-person exchanges, confirm listing details before payment. Use CIBERIA expanded mobile safety tools when available for meetups.

  • Respond to orders

    Accept or decline purchase requests promptly. Unanswered orders create poor buyer experiences and can affect your marketplace standing.

Identity verification

CIBERIA uses Government ID verification to confirm that accounts belong to real people, creating accountability across the marketplace.

Verify your identity

Trust scores

Every account has a trust score based on marketplace activity, completed orders, and account standing. Scores help buyers and sellers make informed decisions.

View your trust score

Account protection

Accounts under review or suspended are restricted from marketplace actions. This prevents bad actors from operating while protecting legitimate users.

Account settings

Reporting & support

If you encounter a suspicious listing, unsafe exchange, or problematic seller or buyer, report it through the listing page or your account settings. CIBERIA reviews reports and takes action under existing marketplace rules.